Thank you for choosing Glossiier! We are committed to ensuring that you receive your favorite products as soon as possible. Below is our shipping policy to help you understand the order processing and delivery process.
- Processing time
We will process your order within 1-2 business days, and all orders will be prepared and handed over to the delivery company within this time frame.
The processing time may be delayed due to reasons such as inventory, promotions or holidays. If there is a delay, we will promptly notify you by email. - Delivery time
The delivery time depends on the delivery method you choose and the delivery address. Generally, we provide the following delivery options:
Standard delivery: about 5-7 business days (the specific time depends on the destination)
Expedited delivery: about 2-3 business days
Next-day delivery (only in some areas): delivery the next day
Delivery time may be affected by factors such as weather, holidays, natural disasters, etc., causing slight delays, and we will try to minimize these effects. - Delivery fee
The delivery fee will be based on your delivery address and the delivery method you choose. You can view the relevant delivery fees on the checkout page.
Orders within the United States: We provide free standard delivery service for all orders within the United States.
International Orders: International shipping costs and times vary depending on the country of destination. The specific shipping costs for your order will be displayed during checkout. - International Shipping
Glossiier offers worldwide shipping services. The processing and delivery times for international orders will vary from country to country.
Please note that international orders may be subject to customs and tax regulations in the destination country. Any import duties or other charges are the responsibility of the recipient. - Tracking Your Order
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track the status of your order in real time via the shipping company’s website.
If you do not receive a tracking number, please check your spam folder or contact our customer service team and we will assist you. - Shipping Address
Please ensure that you provide an accurate shipping address. If the address is incorrect or undeliverable, you will be responsible for the corresponding costs and responsibilities. If your package is returned, we will do our best to re-ship it for you, but you may be required to pay for the re-shipping fee. - Order Status
If your order does not arrive as expected, please first check the status of your package using the tracking number provided. If there are any problems, you can always contact our customer service team and we will assist you.
Thank you for choosing Glossiier! We promise to provide you with efficient and high-quality delivery services. If you have any questions or need help, feel free to contact our customer service team, we will serve you wholeheartedly!